Privacy policy

At Elevé ("we", "us", "our"), your privacy matters. This policy explains how we collect, use, and protect your personal information when you shop with us.

INFORMATION WE COLLECT
When you place an order we collect your name, email, billing and shipping address, phone number, and payment details. We also automatically collect device and browsing data (IP address, browser type, pages visited) via cookies and Shopify analytics.

HOW WE USE IT
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer support requests
- Detect and prevent fraud
- Send marketing emails only if you opt in

WHO WE SHARE IT WITH
We share data only as needed: Shopify (platform), PayPal (payments), and our fulfillment suppliers solely to ship your order. We never sell your personal data.

COOKIES
We use cookies to operate the store and analyze traffic. You can disable cookies in your browser settings, though some features may not work correctly.

YOUR RIGHTS
California residents (CCPA) have the right to know what data we collect, request deletion, and opt out of data sales -- we do not sell data. EEA/UK residents have rights under GDPR including access, correction, deletion, and portability. To exercise any right, contact us below.

DATA RETENTION
Order and customer data is retained as required for business and legal obligations. You may request deletion where no legal requirement prevents it.

MINORS
Our store is not directed at anyone under 16. We do not knowingly collect data from minors.

CHANGES
We may update this policy at any time. Changes take effect upon posting.

CONTACT
Email: info@elevewellness.shop