Shipping policy

FREE SHIPPING
We offer free standard shipping on all orders over $50 USD. Orders under $50 are subject to a flat rate shown at checkout, which varies based on destination and package details.

ORDER PROCESSING
Orders are processed within 1-3 business days (Monday to Friday, excluding US federal holidays). You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

ESTIMATED DELIVERY TIMES
United States: 5-12 business days
Canada: 7-15 business days
United Kingdom / Europe: 10-20 business days
Australia / New Zealand: 10-20 business days
Rest of World: 14-25 business days

Estimates only. Actual delivery may vary due to carrier delays, customs clearance, or other factors outside our control.

TRACKING YOUR ORDER
Your tracking number will be emailed once your order ships. Allow up to 48 hours for tracking to become active on the carrier's website.

INTERNATIONAL SHIPMENTS AND CUSTOMS
International orders may be subject to import duties, customs fees, and local taxes. These are the responsibility of the recipient and are not included in our prices or shipping rates. We recommend checking with your local customs office before ordering internationally.

LOST OR DELAYED ORDERS
If tracking shows no movement for more than 10 business days, or your order has not arrived within the estimated window, contact us at info@elevewellness.shop. We will investigate and resolve promptly.

We are not liable for delays caused by incorrect shipping addresses entered at checkout, customs processing, or carrier disruptions. Please review your address carefully before completing your order.

CONTACT
Email: info@elevewellness.shop
We respond within 1-2 business days.